Welcome to Shivnagri! By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding.

1. Nature of Services

Shivnagri is a comprehensive service provider specializing in travel arrangements. We collaborate with third-party vendors and service providers to curate your experiences. Shivnagri does not own or operate any properties, vehicles, or accommodations offered in our packages.

2. Booking and Payments

Package Inclusions: The details of services included in each package will be specified in the respective package descriptions.
Additional Expenses: Any expenses not explicitly mentioned in the package, such as personal expenses, additional activities, or special requests, will incur extra charges, which must be borne by the customer.
Payment Terms: Full payment must be made before the commencement of the trip, as per the booking confirmation and invoice.

3. Liability Disclaimer

Third-Party Services: Shivnagri acts as an intermediary between you and third-party service providers (e.g., hotels, transportation, guides). We do not take responsibility for the quality, safety, or reliability of these services.
Loss or Damage: Shivnagri is not liable for any loss, damage, injury, accident, or delay that may occur during your trip, whether caused by third parties, natural disasters, or unforeseen circumstances. Travelers are encouraged to secure appropriate travel insurance.

4. Cancellations

Cancellation policies will be outlined in the package-specific terms and conditions.

5. Customer Obligations
Compliance:

Customers must adhere to the laws, rules, and guidelines of the destination country or location.
Accuracy of Information: It is the customer’s responsibility to provide accurate and complete information during the booking process.
Payments: Customers must ensure timely payments for any additional expenses incurred during the trip.

6. Modifications and Changes

Shivnagri reserves the right to modify, cancel, or reschedule any part of a trip due to unforeseen circumstances such as natural disasters, political unrest, or other events beyond our control. Efforts will be made to provide alternative solutions, but additional costs may apply.

7. Intellectual Property

All content on the Shivnagri website, including logos, images, and text, is the intellectual property of Shivnagri and may not be copied, distributed, or reproduced without prior permission.

8. Governing Law

These terms and conditions are governed by the laws of [Country/Region]. Any disputes arising from these terms will be resolved under the jurisdiction of [City/Country].

9. Contact Information

For any queries or concerns regarding our services or terms, you may contact us at: